Download the RideX app from the App Store or Google Play. Sign up, enter your pickup and delivery locations, choose a vehicle type, and confirm your order. A rider will be assigned within minutes.

Once your delivery is confirmed, you'll see real-time tracking on the app. You can follow your rider's location, get ETA updates, and receive notifications at every stage — picked up, in transit, and delivered.

We accept card payments, bank transfers, and cash on delivery. You can also fund your RideX wallet for faster checkout on future orders.

All deliveries on RideX are covered by basic insurance. If your package is damaged or lost, contact support immediately through the app or at support@ridex.ng. We'll investigate and process your claim within 48 hours.

Yes! When booking, you can select a future date and time for pickup. Scheduled deliveries are available up to 7 days in advance.

Fees are based on distance, package weight, vehicle type, and delivery speed (standard or priority). You'll see the exact price before confirming your order — no hidden charges.