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RIDEX

Transparent Pricing

Simple, honest pricing.
No surprises.

See exactly what you'll pay before you confirm. Pricing adjusts by distance, vehicle, and delivery type β€” always shown upfront.

How pricing works

Our pricing is dynamic β€” the quote you see in the app is calculated in real time based on several factors. You always see the exact price before confirming your order. No hidden charges.

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Distance

The route between your pickup and dropoff location is the primary driver of your delivery cost.

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Vehicle Type

Motorcycles and cars are priced differently based on capacity and operating costs.

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Delivery Type

Standard, priority, high-value, and sensitive deliveries each carry different handling requirements.

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Your Location

Pricing may vary by area depending on local demand, distance zones, and rider availability.

The final price is always displayed before you confirm β€” what you see is exactly what you pay.

Choose your vehicle

Pick the right vehicle for your package size. Your price is shown in the app before you confirm.

🏍️Most popular

Motorcycle

Fast and agile β€” ideal for documents, parcels, and everyday deliveries across the city.

Up to 20 kgCity-wide
πŸš—Best for bulk

Car

More space for larger or heavier packages β€” great for multiple items or suburb deliveries.

Up to 50 kgCity & suburbs

Delivery types

Choose how your package is handled β€” each type applies a multiplier to the base price.

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Normal

1.0Γ—

Standard delivery for everyday packages

⏱ ETA: 24 – 48 hoursβœ” Best for: Documents, clothing, small items
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Priority

1.5Γ—

Faster handling and dispatch for urgent deliveries

⏱ ETA: 12 – 24 hoursβœ” Best for: Time-sensitive items, same-day needs
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High Value

2.0Γ—

Extra security and care for expensive items

⏱ ETA: 24 – 48 hoursβœ” Best for: Electronics, jewellery, luxury goods
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Sensitive

1.5Γ—

Specialist handling for fragile or delicate packages

⏱ ETA: 24 – 36 hoursβœ” Best for: Glassware, medical supplies, artwork

Payment options

Multiple ways to pay β€” choose what works for you.

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Prepaid (Card / Bank Transfer)

Pay before your order is picked up using your RideX wallet, card, or bank transfer. Refunded automatically if the order is cancelled.

All account types
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Cash on Delivery (COD)

Pay via bank transfer at pickup (sender) or dropoff (receiver). COD is a bank transfer β€” our rider provides account details at the door.

Business accounts only (3.5β˜…+ rating)

Pricing FAQs

Common questions about how we charge.

Ready to send your first package?

Download the RideX app and get an instant price quote before you commit.